Gloy Arts: Quick FAQ
We want your experience with Gloy Arts to be seamless. Here are answers to a few common questions!
Orders & Shipping
What types of products do you sell?
We primarily sell high-quality fine art prints and canvases of original photography and paintings.
How long does shipping take?
Processing and shipping times can vary based on the item and time of year. Please check the product page for the most accurate estimate, or contact us for an update on your specific order.
Do you ship internationally?
We currently focus on shipping within the United States/North America. Please contact us if you are outside this area for potential arrangements.
Product & Framing
Are your prints framed?
Framing options vary by product. Please check the product description to see if the piece comes framed, or is a print only.
What kind of paper do you use for prints?
We use premium Hahnemühle Photo Rag paper (or equivalent archival paper), which is heavy-weight, matte, and designed to make the colors of the art truly pop and last for generations.
How accurate are the colors online?
We do our best to ensure the colors you see online are accurate. However, colors may vary slightly depending on your device's screen settings.
Returns & Policy
What is your return policy?
All sales are final. Please be sure of your selection before finalizing your purchase.
What if my product arrives damaged?
We take care in packaging, but if you have any issues with your product—damage, incorrect order, or any other concern—please email us right away at jeff@gloyarts.com. We'll do our very best to assist you in resolving the matter!